Earn $11 Per Hour Reviewing Telephone Calls From Home

by Mia Moore

published – May 11th 2020

You may well be someone who’s looking for a way to earn some extra income on the side. This is something that’s very much doable while staying in the comfort of your own home.

Good news! Look no further as this is one of the best job opportunities available for you.

In like manner, there are people out there who are willing to pay you for reviewing recorded phone calls from home. When does a telephone call reviewer work? Well, you can do this both as a full-time or part-time job.

Phone call reviewing work isn’t the most abundant. Although, jobs are definitely available if you look hard enough.

You may have a tough time finding work. However, there are still a few companies out there that will offer you this money-making opportunity.

With this in mind, I will now run through a few examples of employers who are looking to hire people like you.

How does a telephone call reviewing job work?

How do I review telephone calls? If this work interests you, your job would be to listen carefully to phone calls.

Notably, these telephone calls will be between your employer’s clients and their customers. You will then need to review and evaluate them for several different things.

In contrast, employers will not ask you to interact with or talk to callers live. It’s a recording so everything you will be listening to will have already happened in the past.

What should telephone call reviewers be listening for?

Your employer will ask you to review and judge certain parts of the telephone conversation.

As an illustration, this includes how well customer inquiries, issues and problems are being handled. Try to view this from a business perspective as this will help the client.

Are the staff being as helpful as they could possibly be? What do you think the client could improve on, if anything?

What does a telephone call reviewer do? Chiefly, you will have to do a thorough review of the telephone call.

You can then give useful feedback regarding the way the conversation ensued. How did the person answer questions? Were they polite to the customer?

How focused do reviewers need to be while doing this job?

The best part about listening to telephone call recordings from home is that you can do other stuff at the same time. If you are capable, feel free to listen and review while doing another chore or activity.

This means that you can multitask, ultimately saving you time. However, only do this if you can focus well and give enough attention to the work itself.

Does it matter if telephone call reviewers mishear anything?

The fact that you’re reviewing a phone call recording, makes it easier to manipulate by:

• replaying
• pausing
• playing
• rewinding
• fast-forwarding

On the contrary, there is no rush to catch everything in the first playthrough. If you miss something the first time, there is always another chance to go back and listen to it again.

Can I do a telephone call reviewer job on a freelance basis?

There are a few good freelancer websites out there that provide work. Furthermore, you should be able to find a phone call reviewer job or something similar.

One platform you might want to consider is Fiverr. This site lets you advertise your services to thousands of clients around the world. Significantly, you can really maximize your earnings this way.

Should I consider working as a call reviewer for Humanatic?

This is the biggest and most well-known out of all the companies that provide this type of job from home. Humanatic is free to sign-up for and similarly, easy to navigate, manage and learn.

Conversely, you will need a verified PayPal account to work for this employer. This shouldn’t be too much of an obstacle for anyone.

Humanatic even lets you create a customizable work from home schedule of your choosing. Similarly, this will give you more flexibility.

You have the option to add the precise amount of working hours you want. You can earn between $1 – $4.5 per hour while working from home for this employer.

How difficult are the phone call reviewer jobs at Humantic?

At the beginner level (which is where you will start in this job), they give you recorded telephone calls to review from the two easiest categories.

As you learn the ropes and get the hang of things, you can advance on to new categories of phone call recordings. In other words, you will unlock these jobs along the way as you progress. This work is more difficult, but at the same, it offers a higher payout.

This employer will give you plenty of options. The jobs themselves are also a great chance to hone your skills through study and practice.

Should reviewers consider working for Reynolds & Reynolds?

Unfortunately, Reynolds & Reynolds only tend to offer part-time work. They also focus on clients dealing in automotive retailing, specifically. If you have experience in this subject then that could be a big advantage for you in finding phone call reviewing work.

Here you can apply for a call analyst position from home. In this job, the employer will require you to listen, review and evaluate phone calls. In addition, you will need to work through these tasks based on the criteria that they set out.

Do Reynolds & Reynolds accept bilingual call reviewers?

There is an edge in this work for bilinguals over people who only speak one language. Telephone call reviewing jobs that aren’t in the English language tend to pay more money as well.

This stay-at-home work is easy and free to apply for. Accordingly, you can earn $7-$11 for every hour with this employer.

This just goes to show that this kind of job might be most suitable for experienced translators.

Being fluent in multiple languages will open doors for telephone call reviewers. Comparatively, you can access jobs that wouldn’t be accessible to most other workers.

Should phone call reviewers consider working for PointQA?

PointQA will require you to specifically audit phone calls from home. This is more detail-oriented than most other telephone call reviewing work.

It would be desirable for you to have at least one year of experience working at a call center. Additionally, they have a system in place that pays you based on your:

• tenure
• speed
• final score

Your boss will give the final score in order to judge the overall quality of your work. The more jobs you complete that result in a good score, the more you will be paid.

Can reviewers make money referring workers to PointQA?

Reviewing telephone calls isn’t the only way to earn money from home at PointQA. They also have a good referral program.

Consequently, this will allow you to benefit financially by referring other people who meet the programs’ terms. The process is simple:

1. Find your unique referral link
2. Share it online with your friends
3. Profit from whoever clicks on it and signs up

This is a nice secondary income stream. It’s super relevant if you have lots of friends, family or know anyone else who has an interest in this job.

You can really maximize your earnings if you have a large social media following on platforms like twitter or facebook. This means that you can direct all your online acquaintances to telephone call reviewing work.

What equipment do call reviewers need to work from home?

For this job, you will need to own a:

• laptop or desktop PC
• preferably a strong internet connection
• headset or a pair of earphones/headphones

Using headphones is much better than solely relying on your speakers. This is because you can hear voices much more clearly with headphones.

What are the requirements of a telephone call reviewer?

Who can be a telephone call reviewer? You need to be good at listening and understanding English in different dialects/accents. You also need to be good at communicating. Sometimes this job requires you to work closely with others.

There are barely any barriers to entry for this job when it comes down to experience and qualifications.

In addition, the flexibility of the workload makes it very manageable, especially working from home. This is particularly relevant for people with other responsibilities in their lives.

Telephone call reviewing is a great way to earn side income. People who are introverted will benefit the most from this work as it doesn’t require much human interaction. In summary, all you really have to do is listen intently and you will get paid for it.

We can learn that you have to possess good listening, reviewing and analysis skills for this job. We also know that there are employers out there who offer different benefits to their workers.

You also have to think about any possible drawbacks too. Do your research and find a company that is suitable for you.

What next? I suggest that you might begin by educating yourself about this work. You can do this by reading books about telephone call reviewing along with more articles like this one.

I will advise you to invest in the relevant equipment to work from home. Correspondingly, invest in yourself as well by learning the right skills that will help you in this job.

Speaking of phone call reviewing work, do you like listening to audio and getting paid for it? Find out how you can do just that and Earn $30,000 Per Year With Transcription By Typing Out Audio.

Do you have a good ear for understanding people’s voices? How competent do you think you would be at reviewing telephone calls?

Please don’t forget to share this with your friends and like it on social media. You can subscribe to our newsletter and comment below too. Thanks for reading!

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