9 Best Practices for Call Center Security by Bhupendra C. Chauhan published – Feb 27th 2023 Security breaches, cyber attacks, and data leaks are nothing new. They date back to …
Why Call Center Agents Should Be Polite & Friendly At All Times by Admin Joe published – Feb 20th 2023 Being a call center worker is very much a customer …
The Role of Procurement in Achieving Success in the Gig Economy by Marijn Overvest published – Jan 16th 2023 The gig economy, also known as the freelance or sharing economy, …
More and more big name energy brands are hopping on the demand flexibility service bandwagon. It must suggest that this is a reputable scheme given it’s ability to sway these …